Chapter 5
A month later, Ryan's inn totally went under.
Mark told me the occupancy rate had tanked below 30%, and the place was bleeding cash every single day.
The guests lured in by the cheap rates were rowdy and kept complaining about everything. Negative reviews stacked up across every platform—a mountain of complaints.
[Terrible service, the rooms are disgusting.]
[Promised an ocean view, but all I see out the window are trash cans.]
[The owner just takes your money. When something goes wrong, he's nowhere to be found.]
The comment sections were blowing up with complaints.
Ryan freaked out and hired…
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