Chapter 5

For the fourth time that afternoon, the phone was ringing.

My patience had run out about an hour ago, sometime during the third call.

Already spread between five different tasks, it was running dangerously thin; before my shift finished at eight, I needed to shelve all the fresh sheets that had just returned from the laundry room, check in the five guests that were due to arrive that afternoon, make sure somebody was around to haul their luggage upstairs, collect the breakfast orders from every room – and do all of the above while manning the front desk.

I knew…